[ Pobierz całość w formacie PDF ]
.Treat people with respect on your way up because you will be meeting them on your waydown.The following story is taken from The Best of.Bits & Pieces.*Many years ago two boys were working their way through Stanford University.Theirfunds got desperately low, and the idea came to them to engage Ignacy Paderewski for apiano recital.They would use the funds to help pay their board and tuition.Page 99 of 175 The great pianist's manager asked for a guarantee of$2,000.* Economics Press, Fairfield, NJ, 1994, pp.84--85.Page 100 of 175 The guarantee was a lot of money in those days, but the boys agreed and proceeded topromote the concert.They worked hard, only to find that they had grossed only $1,600.After the concert the two boys told the great artist the bad news.They gave him theentire $1,600, along with a promissory note for $400, explaining that they would earn theamount at the earliest possible moment and send the money to him.It looked like the endof their college careers."No, boys," replied Paderewski, "that won't do." Then, tearing the note in two, he returnedthe money to them as well."Now," he told them, "take out of this $1,600 all of yourexpenses and keep for each of you 10 percent of the balance for your work.Let me havethe rest."The years rolled by.World War I came and went.Paderewski, now premier of Poland,was striving to feed thousands of starving people in his native land.The only person inthe world who could help him was Herbert Hoover, who was in charge of the US Foodand Relief Bureau.Hoover responded and soon thousands of tons of food were sent toPoland.After the starving people were fed, Paderewski journeyed to Paris to thank Hoover for therelief sent him."That's all right, Mr.Paderewski ," was Hoover's reply."Besides, you don't remember it,but you helped me once when I was a student at college, and I was in trouble."It is one of the most beautiful compensations of life that no man can sincerely try to helpanother without helping himself.--Ralph Waldo EmersonGoodness has a way of coming back; that is the nature of the beast.One doesn't have todo good with a desire to get back.It just happens automatically.WE SEE THINGS NOT THE WAY THEY ARE BUT THE WAY WE AREThere is a legend about a wise man who was sitting outside his village.A traveler cameup and asked him, "What kind of people live in this village, because I am looking to movefrom my present one?" The wise man asked, "What kind of people live where you want tomove from?" The man said, "They are mean, cruel, rude." The wise man replied, "Thesame kind of people live in this village too." After some time another traveler came byand asked the same question and the wise man asked him, "What kind of people livewhere you want to move from?" And the traveler replied, "The people are very kind,courteous, polite and good." The wise man said, "You will find the same kind of peoplehere too."What is the moral of the story?Generally we see the world not the way it is but the way we are.Most of the time, otherpeople's behavior is a reaction to our own.TRUSTI believe all relationships are trust relationships, such as employer employee, parentchild,husband wife, student / teacher, buyer / seller, customer / salesperson.How can we havetrust without integrity? Crisis in trust really means crisis in truth.Trust results from beingtrustworthy.What are the factors that build trust?Page 101 of 175 f& Reliability --gives predictability and comes from commitment.f& Consistency --builds confidence.f& Respect--to self and others gives dignity and shows a caring attitude.f& Fairness--appeals to justice and integrity.f& Openness--shows two-way traffic.f& Congruence--action and words harmonize.If a person says one thing and behavesdifferently, how can you trust that person?f& Competence--comes when a person has the ability and the attitude to serve.f& Integrity--the key ingredient to trust.f& Acceptance in spite of our effort to improve we need to accept each other with ourpluses and minuses.f& Character--a person may have all the competence but if he lacks character he can'tbe trusted.Trust is a greater compliment than love.There are some people we love but we can'ttrust them.Relationships are like bank accounts: The more we deposit, the greater theybecome, therefore, the more we can draw from them.However, if you try to draw withoutdepositing, it leads to disappointment.Many times we feel we are overdrawn but in reality we may be under deposited.Beloware some of the consequences of poor relationships and the lack of trust.Stress Poor healthLack of communication DistrustIrritation AngerClose-mindedness PrejudiceNo team spirit Breakdown of moraleLack of credibility Uncooperative behaviorPoor self-esteem ConflictSuspicion FrustrationLoss of productivity UnhappinessIsolationWhat are Some Factors That Prevent Building and Maintaining PositiveRelationships?Most of them are self-explanatory or elaborated on later in this chapter.f& Selfishnessf& Lack of courtesyf& Inconsiderate behaviorf& Not meeting commitmentsf& Rude behaviorf& Lack of integrity and honestyf& Self-centeredness --- person all wrapped up in himself makes a pretty small package.Page 102 of 175 f& Arrogance --- An arrogant person is content with his opinion and knowledge.That willguarantee him perpetual ignorance.f& Conceit---Since nature abhors a vacuum, she fills empty heads with conceit.John bragged, "My son gets his intelligence from me." His wife replied, "I am sure hedoes, because I have still got mine."f& Negative attitudef& Closed mindf& Lack of listeningf& Suspicious naturef& Lack of respect for values (low morals)f& Lack of disciplinef& Lack of compassion (cruelty is a sign of weakness)f& Impatiencef& Anger--Temper gets a person in trouble and ego keeps him there
[ Pobierz całość w formacie PDF ]
