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.REKLAMACJAREKLAMACJAVocabulary:dissatisfiedexchange sth for sth elsehave money back / get a refundmake a complainthave a receipt for sthpass sell-by datereplacementreturn sthtake sth backtalk to the manageruselesskey1.replace, exchange2.refund, back3.refundComplete the dialogues with the words from the boxes.KEY(1.complaint, 2.return, 3.receipt, 4.exchange, 5.back, 6.refunds, 7.manager)exchange; receipt; fit; scratched; replacement; refundA: Excuse me, I bought this CD yesterday, but it's ____________B: I'm sorry about that.Would you like a _____________?A: No, thank you.I've changed my mind about it.I'd rather have a _____________.B: Do you have your _____________?A: Yes, I do.B: All right.That shouldn't be a problem.A: Excuse me.I bought these shoes yesterday, but they don't ________.B: Have you worn them outside?A: No, I haven't.B: Would you like to __________ them for a different size?A : Yes, please.Work together.Using the prompts, write/tell me more dialogues.1.T-shirt / too small / replacement2.mobile phone / broken / refund3.MP3 player / doesn't work / exchange
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